Unemployment Compensation Center request for contact

Full Name:* First Name:*

Last Name:*

Email Address: *Email: *

Phone Number: *Phone: *

Address: *

City: *

State: *

Zip Code: *

Last Four Digits of SSN *

Please reenter last 4 digits of SSN to verify *

Address on claim (Please include City, State, and ZIP Code) *

New address (if change is needed)

When did you file an initial claim for UC? (MM/DD/YYYY) *

Did you receive your PIN? This is a 4-digit code included in your claim confirmation letter. *

Yes No

Did you receive a Financial Determination Letter? *

Yes No

Were you found financially eligible for benefits? *

Yes No

If you were found ineligible for benefits, and you disagree, did you file an appeal?

Yes No

If you filed an appeal, how did you do so (online, fax, email) and on what date (MM/DD/YYYY)?

Have you successfully filed your first biweekly claim? *

Yes No

If have successfully filed a biweekly claim, are you still awaiting payment after 7 business days?

Yes No

Do you have a question about an overpayment? Read about overpayment types, check if you have one, and pay it here: https://www.uc.pa.gov/unemployment-benefits/overpayment-of-benefits/Pages/default.aspx *

Yes No

Are you experiencing issues in filing your first biweekly claim? *

Yes No

When filing bi-weekly, did you receive a message saying your claim is inactive?

Yes No

Did you receive a message (online/phone) to contact the UC Center? *

Yes No

If you already had an existing claim, when did you first try attempt to reopen it? (Claims that were opened on or after this day in 2020 are considered "existing claims.")

When did you first contact the UC Service Center to resolve your issue?

Please take screenshots of your weekly benefit payment history for the weeks you are inquiring about, and be prepared to share the screenshots when we reach out to you. Your benefit history can be accessed at this link: Welcome Benefit (pa.gov). Log in with your SSN and PIN, click ‘View Benefit Payment History,’ and take screenshots of all available weeks shown.

Full Name: *

First Name: *

Last Name: *

Email Address: *Email: *

Phone Number: *Phone: *

Address: *

City: *

State: *

Zip: *

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